Once you have installed the Online Backup software, your encrypted data will be sent, via the Internet, to our servers. Our servers are housed in a state of the art data facility which is physically secure and electronically sound.

Facility: The physical location is secure and can only be entered by authorized personnel. Security includes biometric palm scanners for access control. Data center personnel are on duty 24 hours a day, monitoring equipment to ensure its availability when you need it. Proper cooling systems, air quality systems and fire management systems provide an "electronics friendly" internal environment. Battery backup systems are in place and there is a diesel generator on site in case of an extended power failure.

Electronics: The data center is state of the art with multiple, redundant, high speed connections to the Internet that provide large bandwidth "pipes" for data flow.

Our servers use high reliability hard drives in a RAID 5 configuration. RAID 5 distributes data across an array of hard drives so that, if one drive is lost, there is no loss of data. In addition, when necessary, a drive can be replaced while the system is still operating. This allows for maximum uptime of our backup servers and maximum use of the system by you.

Now, take all of the above and double it. Your data will be stored in two separate facilities. If one were to be totally lost in a disaster, or physical or electronic access denied for some reason, your data will be accessible from the second location.